Do I need an account to order?
When you have selected your favorite
designs and reached the checkout, you may check out as a guest or you
may create an account to save your transactions and shipping
information. You can do so by filling out the form, after which you will
immediately have an account and you will be ready to proceed with the
How do I use the credits on my account?
If you have any credits on your account, you must use those up before it is possible for you to order Alter Sleeves with currency. On your personal dashboard, you will be able to see how many credits there are associated with your account. If you ...
Can I return or exchange my order?
We want you to be happy with your Alter Sleeves purchase. Therefore, if you find any issues with the design or the printing of the sleeve, we would be happy to replace it for you. We reserve the right not to accept returns or exchanges for other ...
Can I cancel my order?
It is possible to cancel your order up until the point we have printed and shipped it. You will be aware of this moment, because you will have received a shipment confirmation email to tell you your order is on the way. If you find an issue with your ...
How do I order Alter Sleeves?
There are multiple ways to browse for Alter Sleeves to order. You could go to the alterist page to find all the designs of your favorite alterist, look through designs and sort those by set, go to our set index, or use the search bar to find a card ...
How do I change something about my order?
You might want to change some things about your order, like the shipping address, the amount of sleeves or the designs you’ve picked. We would be able to help you change your order up to the moment you receive your shipment confirmation email. If you ...